We aim to dispatch your purchase within 5 working days. 聽There may be occasions when we are unable to do this; 聽we are a small company and are sometimes away at fairs. 聽When we are unable to deliver your purchase we endeavour to inform you in advance in the webshop itself.


We hope that you are happy with your purchase. 聽If for any reason you are not please return it to us at Anna Champeney, Cristosende 78, 32765 A Teixeira, Ourense, Galicia, Spain, unworn / unused, in the original packaging and with the original tags within 14 days of purchase. 聽You can opt to聽exchange it or we give you a refund. 聽We advise you to use a courier service or registered post as we cannot be held responsible for non-registered deliveries.

Via聽Paypal – with your Paypal account or by credit card.

By聽bank Transfer – This option is available within the shopping cart but if you would prefer you can email us with the details of your purchase and we can supply you with our bank account details.

By sterling cheque – Please advise us by email that you would like to use this payment method by email so we 聽can聽provisionally reserve your purchase for a period of 10 working days to allow for postage times.

Awaiting clarification.


We aim to聽dispatch stock items聽to you within 5 working days.


We use courier service to deliver your purchase. 聽If you are in the area and wish to collect your order personally from the studio please phone us in advance to arrange a suitable date and time – T.669 600 620.


Please note that import duties or sales taxes may be payable on receipt.聽These rules vary by country and you are responsible for any duties and/or taxes levied at the point of entry into your聽destination country. 聽You are not聽entitled to cancel your order on the basis of unforeseen duties or taxes.

Please inspect your purchase聽immediately upon receipt and to notify聽us聽by email immediately聽if the goods are damaged or faulty. 聽If you do not notify us within 7 days you will be deemed to have accepted the goods.

If you find a product has a defect please return it聽to us聽within 14 days of delivery. You shall be entitled to a replacement or full refund (including delivery / postage costs) if the goods are found to be defective.

If you wish to return or exchange your purchase聽it must be returned unused, in perfect condition and in its original packaging. You are eligible for a full refund less the outbound and return shipping and packing charges once we have received and inspected the goods. 聽Please include details of聽the original order number and details.

We are unable to accept any responsibility for returns which are lost in shipping and thus advise you to use an insured delivery service, obtaining聽a proof of posting or shipping certificate from the聽courier. 聽A proof of posting will help you in tracking any shipment which is reported as lost, damaged or otherwise undelivered.

We have tried to ensure that the descriptions and specifications are accurate and correct聽on this website. Please note that, while the colours displayed are as close a representation as possible, there may be slight variations in the actual goods owing to ther handmade character. All measurements given are approximate. 聽Made To Order products are one-off pieces made specially for you. 聽Please be aware that colours, when combined on the loom, may blend聽optically and thus appear differently to when they are individually photographed on cones or skeins. 聽This element of surprise is part of the magic of a specially-made product.

Please note that all retail prices are accurate in UK sterling only – the conversion at the checkout is intended as a helpful estimate only. 聽Actual conversion rates will be subject to your bank at the time of processing.

We do not supply your data聽to third parties. We may store information聽on a computer system for our convenience, but will not be given聽to any outside agency.

By entering and using this site, you recognise聽and agree that all the text, graphics, images and design including fabrics and products which appear on this site, and the design, look and feel of the site itself, are protected by copyright, design rights, and other intellectual property rights, which are owned by Anna Champeney. The聽material and content contained within this web site is made available for your personal non-commercial use only.